Information We Collect
When you book an appointment or contact us through our website, we collect the following personal information:
- Full name (first and last)
- Email address
- Phone number
- Preferred appointment date and time
- Service type requested
- Any additional notes or requirements you provide
We only collect information you voluntarily provide to us. We do not collect data through tracking pixels, third-party analytics, or automated profiling tools.
How We Use Your Information
Your information is used solely to provide and improve our tailoring services:
- To confirm and manage your appointment booking
- To send booking confirmation emails to you
- To notify our team of your appointment details
- To follow up on your service or special requests
- To contact you via WhatsApp or phone if needed
We never use your personal data for automated decision-making, profiling, or targeted advertising.
Sharing Your Data
We do not sell, trade, rent, or share your personal information with any third parties for marketing purposes.
Your data may only be shared in the following limited circumstances:
- With our email service provider (used solely for delivering booking emails)
- When required by law or a valid legal process
- To protect the rights, safety, or property of SOMMA STITCHES or our clients
Communications
By submitting the booking form, you agree to receive a confirmation email at the address you provided. This email is transactional — it confirms your appointment details and provides our contact information.
We will not add you to any mailing list or send promotional emails without your explicit consent. You may contact us at any time to opt out of future communications.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. Our website uses HTTPS encryption to protect data in transit.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Cookies
Our website uses minimal, essential cookies only — primarily for page functionality and session management. We do not use advertising cookies or cross-site tracking cookies.
You may configure your browser to refuse cookies, though this may affect certain features of the website.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent at any time for communications
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at info@sommastitches.com.
Data Retention
We retain your personal information only as long as necessary to fulfil the purpose it was collected for — typically the duration of your service relationship with us plus a reasonable period thereafter for business records.
You may request deletion of your data at any time by contacting us directly.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us and we will delete it promptly.
Policy Changes
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
- Email: info@sommastitches.com
- WhatsApp: +234-701-779-5541
- Website: sommastitches.com
Questions about your data?
We're happy to clarify anything in this policy or address your privacy concerns.
Email Us Directly